Support
How can we help?
Contact us
The fastest way to reach us is email. We read everything and usually reply within a few business days.
metingokmenn003@gmail.com
Frequently asked questions
How do I join a room?
Ask a member of the room to share it with you. You can join either by typing the room's code (it looks like TP-XXXX) into the app, or by tapping an invite link they send you — the link opens the app and drops you straight into the room.
Do I need an account?
No — you can start as a guest right away. A guest profile lives only on that sign-in, though: if you delete the app (or lose the device) without creating an account, your guest profile, XP, and streaks cannot be recovered. Creating an account with an email and password keeps your progress safe across reinstalls and devices.
How do XP, levels, streaks, and badges work?
Every task is worth XP, and completing it pays that XP out to you. XP adds up to levels, completing at least one task a day builds your streak, and special feats (like finishing five tasks in one day) unlock badges. The weekly leaderboard resets each week; the all-time board never forgets.
How do I leave a room?
Open the room's settings in the app and choose to leave. Your personal profile and XP stay with you, but you'll no longer see the room's board or appear on its leaderboard.
What happens to inactive rooms?
Rooms that go unused for an extended period are automatically cleaned up, along with their tasks and activity history. If your household takes a long break, expect to start a fresh room when you come back.
I was a guest and reinstalled the app. Can you restore my profile?
Unfortunately, no. Guest profiles are anonymous and tied to the installation, so there is no way for us to verify or recover one after the app is deleted. This is exactly what creating an account protects against.
Want to delete your account?
You can request deletion of your account and the data associated with it at any time.